1.     To conduct and implement training plans/ programs/ projects for management and non-management for key clients (staff, management)

2.    To organize and implement the programmatic and administrative activities and to implement recommendations regarding programs, operational processes, and needs assessments.

3.    To evaluate work in progress to ensure compliance with goals and objectives and to review and evaluate work products, methods, and procedures with training team.

4.     To participate in the development of classes, handbooks, manuals, course outlines and other materials.

5.     To evaluate the training and plans as related to current practices, and fulfillment of organizational needs, to collect data, and identify needs.

6.    Maintain awareness of and participation in external professional environment and resources to ensure the highest level of professional standards are applied to service delivery to clients.

7.     Build and maintain positive working relationships with co-workers, key clients and external contact utilizing accepted principles of effective customer service.

8.    Serve as a positive and motivational team leader as well as a positive and effective member of the training department (HRD) and the company.

9.    Improvise changing people and organization for positive growth, such as training road map, competencies, coaching, talent management, team building change management and knowledge management.