Fujitsu System Business (Thailand)Ltd
Fujitsu Systems Business (Thailand) Ltd., is one of the firms under the network of Fujitsu Limited which has been recognized as a leading computer company in the world. The company principal activities are distribution, sales and support of full range of FUJITSU computers. Also, we offer the range of computer services, hardware maintenance, software development, training/education, network design, system integration services and consultation, etc. Due to our business expansion, we are looking for many experienced, competent, and highly motivated personnel to assume the following positions:
(Bangkok)
Responsibilities:
1.) Plan
II.) Make recommendations to prevent future problems.
III.) Issues escalation.
IV.) Resolve any issues between customer and service team.
- Plan service delivery according to Scope of Work.
- Work with Project Supervisor to define operation procedure for the project.
- Plan job assignment for each project members.
- Assign job to each project members.
- Rotate job of each project members for better service delivery.
- Request resource and follow up resource preparation for running project.
- Advise each project members to deliver professional service to customer.
- Analyze performance reports generated by Project Supervisor.
- Manage to maintain working environment to be able to support each project members.
- Adjust operation procedure based on performance reports analysis.
- Resolve any issues in project team, may request support from Department Manager.
- Alert and consult with Department Manager at the early state before problem occurs.
- Report team performance to Department Manager weekly.
- Interface with customer to:
II.) Make recommendations to prevent future problems.
III.) Issues escalation.
IV.) Resolve any issues between customer and service team.
Requirements:
- Male or Female, 30-40 years of age
- Bachelor’s or Master’s Degree in Computer Engineering, Computer Sciences, MBA or any related field
- MBA is an advantage.
- 7-15 years in IT service & support or related fields (Infrastructure, Service Delivery)
- Project Management experiences at least 5 years
- Good command of English.
**All positions require candidates with fluent command of listen, spoken, and written English.**
The attractive remuneration package (salary, bonus, profit sharing, good training support etc.) will be commensurate with successful candidates. Only short-listed candidates will be notified. Interested applicants are invited to apply with full resume, a recent photograph, transcript and expected salary to the following address :
The attractive remuneration package (salary, bonus, profit sharing, good training support etc.) will be commensurate with successful candidates. Only short-listed candidates will be notified. Interested applicants are invited to apply with full resume, a recent photograph, transcript and expected salary to the following address :
FUJITSU SYSTEMS BUSINESS (THAILAND) LTD.
Exchange Tower, 22nd-23rd Fl, 388 Sukhumvit Road,
Kwaeng Klongtoey, Khet Klongtoey, Bangkok 10110
Tel. 0-2302-1500 # 1685,1683
Contact Khun Neracha, K.Sinee
E-mail : recruit@th.fujitsu.com
Homepage : http://th.fujitsu.com
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