Responsibilities:

• Lead or otherwise facilitate the transfer of information regarding priorities, assignments and problem solving at the various briefing sessions each day.
• Know your job and continue your self-development by self-directed learning and participation in company sponsored training programs.
• Ensure all Band Members under your supervision are scheduled in accordance with business needs.
• Have a good understanding of the hotel’s manning guide, grade table and benefits program.
• Organize communication programs and chair the hotel’s Band Newsletter committee.
• Have a good understanding of the motivational climate in the hotel and discuss with the Director of Human Resources pro-active improvement strategies.
• Identify training needs and prepare the hotel’s annual and monthly training plan.
• Be aware of training & development material available on the market.
• Plan and implement purchase of training & development material in accordance with the budget.
• Maintain an open door policy and counsel individual Band Members when required.
• Design and implement General Core and Management training programs.
• Monitor departmental training activities.
• Coordinate implementation of industrial release/apprenticeship/management development programs.
• Have a good understanding of the hotel’s emergency procedures and ensure implementation of those related to your division when required.
• Participate in the organization of Band social and sports activities.
• Represent the Director of Human Resources in his/her absence.

Requirements:

• A minimum of 3 years experience delivering training programs to entry level and or supervisory level.
• Preferred candidate would have minimum of 1 years experience delivering training programs to a management level also.
• In-house or external certification in workplace training and assessment or teaching.
• High level of personal confidence with public speaking.
• Prior experience in hotel operations would be an advantage.
• Ability to work on own initiative and be the only person with specialist knowledge in the organization.
• Ability to think strategically and to ensure that HR issues are addressed in the strategy and operational plans.
• Intermediate level of skill with Microsoft Word, Excel and Powerpoint
• Ability to analyze metrics/statistics, prepare action plans and communicate in written reports.

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