Hard Rock Hotel Pattaya
The Hard Rock Hotel Pattaya is Asias 2nd Hard Rock Hotel (No.4 in the world), reputed as the worlds leading entertainment hotel concept. The colorful American Pop art interior of the hotel was a breath of fresh air compared to the subdued furnishings at many hotels was what Nicole Tan commented in TTG Asia, September 27 - October 3, 2002 issue. Hard Rock Hotel Pattaya has been awarded Hard Rock Hotel of the Year 2005 by Hard Rock International and rated as a 4-star property by the Hotel Standard of Thailand, the Association of Thai Travel Agents (ATTA) and the Thai Hotels Association (THA). Overlooking Pattaya Bay and outstanding in the heart of Pattaya city, the hotel is an exciting hive of activity. The hotel is also affiliated with the Hard Rock Cafe, the classic American rock 'n' roll high-energy restaurant that first opened in London in 1971. The Hard Rock merchandise shops are a fundamental part of the history of Hard Rock- and of pop culture as well. Today, merchandise with the Hard Rock logo is seen and worn by millions of people from every corner of the world!! We are committed to serve the highest standard of service to all our "Stars" and we as the "Band Members" walk on the track of the Hard Rock Mottos : All is One , Love All - Serve All , Take Time To Be Kind and Save the Planet. Come Into My World
(Chon Buri)
Responsibilities:
- Manage all sections under supervision ensuring high standards of service and maximizing profitability
- Supervise and develop the management of your department’s band members, establish and maintain quality service standards for the department, as well as other responsibilities related to a professional and efficient operations
- Ensure all guest requests and complaints are handled appropriately adhering to the hotel’s general guidelines.
- Ensure all implementation of service standards and all policies & procedures related to the department
- Assist the operation at peak times and any other times business needs require your hands-on assistance
- Monitor the department budget and discuss with Food & Beverage Manager for the corrective action where necessary
- Organize inventory of all items and equipments in the department
- Maintain an efficient and effective administrative system in the department
Requirements:
- Female or Male, age should be more than 30 years old
- Graduate with a degree or higher in Food & Beverage, Hotel Management or other related fields
- More than 3 years of supervisory experience in food and beverage service required, preferred experience in a full-service and large scale hotel, pub or restaurant
- Experience in resolving customer issues/complaints as well as overall excellent customer service required
- Outgoing & cheerful personality and be highly presentable
- Solid time management, organization and prioritization skills
- Must have the ability to establish and maintain a high service standard to enhance the Guest’s satisfaction and Hotel’s values
- Excellent written and spoken English
- Proficient in computer software including Microsoft Word, Excel, PowerPoint and other F&B related software
We offer an attractive remuneration incentive which commensurate with work experience and qualifications to the selected candidate. Please write in with detailed resume outlining qualifications, achievements and a recent photograph to:
Director of Human Resources
HARD ROCK HOTEL PATTAYA
429 Moo 9, Pattaya 2 Road, Nongprue, Banglamung, Chonburi 20150
Telephone: 0-3842 8755 Fax: 0-3842 1673
E-mail address
dohr.pty@hardrockhotels.net
Director of Human Resources
HARD ROCK HOTEL PATTAYA
429 Moo 9, Pattaya 2 Road, Nongprue, Banglamung, Chonburi 20150
Telephone: 0-3842 8755 Fax: 0-3842 1673
E-mail address
dohr.pty@hardrockhotels.net
Stay tuned with us at
www.hardrockhotels.net
All applications will be treated in the strictest confidence
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