Synovate Ltd.

Advertised: 12-10-09 | Closing Date: 10-11-09.


Every day, across four continents and 24 time-zones, thousands of curious people go to work at Synovate, the world’s most dynamic and passionate global market intelligence company with 77 offices in 46 countries. 
Do you want to join the new world of Synovate?

URGENTLY REQUIRED!!

CATI Supervisor/หัวหน้าทีมดูแลพนักงานสัมภาณ์ทางโทรศัพท์
(Bangkok)

Responsibilities:

• Assign task, train and monitor performance as well as evaluate and control work procedure for Assistant Supervisor / Group Leader / Interviewer. 

• Assist in designing supervision (both outdoor and indoor) in order to ensure quality and quantity of work.

• Make sure all the necessary materials for field (e.g. questionnaires, show cards, necessary control sheets, etc).

• Attend project pilot test, briefing and de-briefing to ensure interviews are being conducted in a proper way.

• Make sure interviewers are conducting interviews in a proper way.

• Conduct supervision (outdoor and indoor) and monitor the project outcomes and control quota.

• Randomly in questionnaire editing to ensure interviewer understanding regarding questionnaires instructions. 

• Able to perform Edit roles when required.

• Daily update progress on different projects (e.g. checking status report, CATI script) to ensure project progress is under control and report to Senior Supervisor.

• Identify upcoming problems as well as provide solutions for Assistant Supervisor / Group Leader / Interviewer.

• Control payment and expenses of projects within / save the field budget. 

• Consolidate, check clearance for all expenses within given time line.

• Check and follow up on interviewers’ payment per project.

• Consolidate all materials from each project to Fieldwork Project co-coordinator for project evaluation purposes.

Requirements:

• Bachelor Degree in any field.

• Able to work effectively in a team environment.

• Fair to Good in English language skill both verbal and writing.

 If you think that you fit the bill please email us an up-to-date CV together with a summary of why you think fit with the position applied for please send CV and covering letter to 

Human Resources Department
Synovate Ltd.
Sethiwan Tower 10th Fl 
139 Pan Rd, Silom Bangrak, Bangkok 10500
Email: recruitmen t.thailand@synovate.com 
www.synovate.com 


 



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